- #How to take apart steelseries wow mouse drivers#
- #How to take apart steelseries wow mouse update#
- #How to take apart steelseries wow mouse full#
- #How to take apart steelseries wow mouse software#
When I reported the problem, I was instructed to go to support and click "GO TO RMA".
#How to take apart steelseries wow mouse update#
I bought the keyboard, it arrived yesterday and as soon as I plugged it in, I was instructed to perform a critical update, which fails consistently no matter how many times the computer system is restarted or how many times I tried the update procedure. Sorry, but I don't feel like anyone read what I wrote to even KNOW what the problem is. The ticket I opened yesterday had a reply in which they essentially said "you need to open an RMA" as if I had strayed to the wrong section of the support. In the meantime, I think I'll plug the keyboard in to my laptop and see.ĮDIT (): The ticket I've opened yesterday is turning into a typical support nightmare, which I hate more than anything else. I've opened a support ticket and I'll see what they offer. At this point, I haven't typed a single character with it yet in any application, be it a Steam chat or browser window. I have to disconnect it and reconnect it before the system recognizes it and it becomes available again. The update fails and the keyboard becomes unresponsive. Back from work, I plug it in and SSE says a critical firmware update has to be done. It is a shame and I am soooo mad, because I bought the Apex keyboard from their website and received it today. I haven't had that and I should have seen that window since the system is rather new and not burdened yet by bloatware.
#How to take apart steelseries wow mouse drivers#
Windows tried to search windows update for the keyboard drivers but I just clicked "skip" for that. You should now have a fully updated mouse/keyboard that is ready to game!Īgain, this guide may be useless to a lot of people, but if even one person can save themselves the 2.5 hours of troubleshooting I had to go through, then it is worth it. Go through the installer, it will ask you to update firmware, say yesġ0.
#How to take apart steelseries wow mouse full#
You should now have at least some functionality with the mouse (can move it and click, but maybe not use scroll wheel/click and drag), if you have full functionality that is fineĩ. Let windows do its thing for a little while with the drivers (it will probably fail, mine did)ħ. Turn the computer off, then plug in the mouse/keyboardĦ. Plug in your extra mouse/keyboard, then remove all outdated drivers from old products (this is a good thing to do anyway) (device manager > view > show hidden devices, then go down to mouse/keyboard and right click > uninstall do this to all the old drivers), also uninstall your steelseries mouse/keyboard (I was able to tell my two mice apart because my spare had power saving settings, but the steelseries did not (as it was not fully functional), also, old mice will be grayed out, connected ones will not be)Ĥ.
#How to take apart steelseries wow mouse software#
Make sure there is no steelseries software running (task manager > processes) if there are any, hit end processģ. Remove all steelseries software from the computer (Engine, firmware updater, ect.) Note: if you have both steelseries engine 3 and steelseries engine 2 (just called steelseries engine) just remove the one that pertains to what you are fixingĢ. You will need two mice for this, your steelseries one, and another one to navigate while that is not usable (that is if you are fixing a mouse, if you are fixing a keyboard have two of those, ect.).ġ. Also, I did this to fix the bootloader not found issue, however, this should work with just about any issue as this completely re-installs everything. Note: I did all of these things, and I am not 100% sure if any of these are not needed. I had the issue with my steelseries sensei, but this should work for any peripheral. While many people have no use for this guide, I recently had a bootloader issue and nobody seemed to know what to do, in fact, steelseries' own help page is horribly outdated and has links to pages that no longer exist, so I thought I would post this in the hope that I can help people in the future.
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